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  • ¿Cómo solucionar el atasco de papel en la impresora térmica? Apr 11, 2024
    To solve a Thermal Printer paper jam, you can follow these steps:       1. Turn off the printer: Before attempting to remove any paper jams, it's essential to turn off the thermal printer to avoid any potential damage or injury.   2. Open the printer cover: Locate the cover or access panel on the printer. It is usually in the front or on the top of the printer. Open it to expose the printing mechanism and paper path.   3. Locate the jammed paper: Carefully inspect the paper path inside the printer. Look for any crumpled or jammed paper. Gently pull any visible loose paper out of the machine. Be careful not to tear the paper during this process.   4. Remove the paper roll: If the jammed paper is located around the paper roll, you may need to remove the roll temporarily to access and remove the jammed paper. Refer to the printer's user manual for specific instructions on how to remove the paper roll properly.   5. Clear the paper path: Use both hands to grasp the jammed paper firmly and pull it in the direction of the paper path. Be cautious and avoid using excessive force to prevent further damage. If the paper tears and a piece remains inside the printer, carefully remove it with tweezers or pliers.   6. Check for any paper remnants: After removing the jammed paper, carefully inspect the paper path and rollers for any remaining paper fragments or debris. Using a soft, lint-free cloth, gently clean the rollers to ensure they are free from dirt or adhesive residue.   7. Close the printer and turn it on: Once you have cleared the paper jam and ensured the paper path is clean, close the printer cover or access panel securely. Turn on the printer and check if the paper jam error has been resolved.   Remember to consult your printer's user manual for any specific instructions or troubleshoot steps tailored to your thermal printer model. If the paper jam issue persists or if you are unsure about the process, it's recommended to contact the printer manufacturer's customer support for further assistance.    

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